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POLICIES
 
SAFE BUYING

Enjoy safe and secure buying with DirtCheapLNG.com. Because we care about the safety of your credit card transaction, the company servers use Secure Socket Layer (SSL), an encryption technology that works with most modern web browsing software so that unauthorized parties cannot read the information you send.


TERMS & CONDITIONS
By using this site or placing an order thru this site, you agree to these terms and conditions of use. The use of this website (DirtCheapLNG.com) is governed by the policies, terms and conditions set forth below.

LOCAL, STATE, FEDERAL EPA PRODUCT RESTRICTIONS

Certain products are not available in some states. DirtCheapLNG, LLC will not ship any product to a state in which it is restricted. Please email us at info@DirtCheapLNG.com to inquire about your specific state restricted items

DISCLAIMER / LIMITATION OF LIABILITIES

DirtCheapLNG, LLC, owner of the DirtCheapLNG.com domain is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its content. DirtCheapLNG, LLC disclaims all such representations and warranties, including guaranteed sale. In addition, DirtCheapLNG, LLC does not represent or warrant that the information accessible via this site is accurate, complete, or current. Price and availability information is subject to change without notice. Except as specifically stated on this site, neither DirtCheapLNG, LLC nor any of its directors, officers, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
 
"WE WON'T BE UNDERSOLD" and "NEVER UNDERSOLD" Pricing
 
These statements are defined as business to business wholesale distribution and sale of Lawn and Garden product. DirtCheapLNG.com doesn't guarantee that is has the "lowest price" online or offline. We reserve the right to not sell any product below it's cost and therefore may be unable to meet the lower price of a competitor.
 
TRADEMARKS

All trademarks, service marks, and trade names (collectively the "Marks") are proprietary to DirtCheapLNG, LLC or other respective owners that have granted the company the right and/or license to use such Marks.

 
EXTERNAL SITES

This site may contain links to other sites on the Internet that are owned and operated by DirtCheapLNG, LLC or third party vendors and other third parties (the "External Sites"). You acknowledge that the company is not responsible for the availability of, or the content located on or through, any External Site.

 
FUNDS AND PAYMENTS

All DirtCheapLNG items are priced in United States Dollars (USD). DirtCheapLNG accepts from United States of America (excluding USA territories), MasterCard, Visa, and Discover credit cards. DirtCheapLNG also accepts prepaid orders with checks, e-checks, wire transfers and money orders drawn on a USA bank and payable in U.S. currency.
DirtCheapLNG reserves the right to require additional information prior to processing any order for a customer requesting to use a "Preferred Account" credit line. Failure to provide requested information in a suitable and timely fashion will result in a delay of order processing and possible order cancellation.

 
SALES TAX INFORMATION

Persons or Companies engaged in the business of service, repair, or retail are eligible for reseller certification resulting in a tax exempt status.
You may be required to transmit a copy of your State's sales or use tax permit and a signed statement attesting to the nature of your business to DirtCheapLNG, LLC.
Applicable sales tax will be applied if retailer does not supply certification as required above.

 
ORDER ACCEPTANCE

The receipt of an e-mail confirmation does not constitute the acceptance of an order or as a confirmation of an offer to sell. DirtCheapLNG reserves the right, without prior notification, to limit the order quantity of any item on an order. We reserve the right to refuse any order for any reason. DirtCheapLNG reserves the right to remove products for sale at any time on the site www.DirtCheapLNG.com. DirtCheapLNG will use best efforts to ensure that all products listed are available. Should a product or products become sold out or unavailable for any reason, prior to removal from the website, neither DirtCheapLNG nor any of its directors, officers, employees or other representatives will be held liable for damages, replacement or losses as a result of this occurrence. Please contact us at info@DirtCheapLNG.com .
 
ORDER ADJUSTMENT AND CANCELLATION

DirtCheapLNG cannot accept change of shipping address requests after an order has been processed. Should you require the modification of an address (missing suite number, transposed street number etc.) please contact Customer Service immediately (within 24 hours of order transmission) at info@DirtCheapLNG.com or by phone at phone # 708/730-0100. Should you require a complete change of "Ship To" information you will be required to cancel your order and re-enter it. DirtCheapLNG reserves the right to refuse shipment to temporary addresses without prior payment in full. DirtCheapLNG can not accept Post Office Box addresses for shipment. We can only ship to physical street addresses. Shipping addresses must comply with commercial delivery standards used by all majors "common / LTL" carriers. In the event you desire to cancel an order, please notify us within 24 hours of order placement. Email info@DirtCheapLNG.com . Please provide the Order number and reason. If you desire to cancel an order after the 24 hour period, it is probable that the order will have been processed. If the shipment can be canceled, we will cancel the order. If not, the return policy will be in effect with return shipping charges and restocking fees applicable.
 
SHIPPING

Unless otherwise noted, shipping and handling will be added to the cost of the order less any accrued freight discounts.Please call phone # 708/730-0100for shipping destinations outside the United States of America.

 
SHIPPING METHODS AND OPTIONS
 
DirtCheapLNG.com offers a Freight Allowance of $5 for every $100, starting at or above $700 ordered. This discount is applied against any applicable freight cost, including and until freight / shipment is "pre-paid".
 
DELIVERY TIMES AND REQUIREMENTS

Upon receipt of an order DirtCheapLNG processes the order within 48 hours. 80% of our deliveries arrive within 7 business days. Shipping confirmation emails will be sent to you when your products have shipped. We strive to expedite all orders in a timely fashion. Multiple shipping points, backordered product and availability of the product(s) are considerations impacting delivery time. Some products (such as pallets over 500 lbs.) may require shipping via common carrier. Delivery time for orders exceeding 500 lbs. may take longer to ship. DirtCheapLNG.com will notify you via email ship confirmation which includes access to the shipment tracking information to communicate and/or check status of your shipment or to schedule delivery at your facility. Customers shall be advised as to backordered products or out of stock products which may no longer be available via order confirmation.

 
RETURN POLICY

Although DirtCheapLNG strives to have the highest ranking of consumer satisfaction, everything does not always go according to plan. When that happens, we have the following returns policy. DirtCheapLNG guarantees full credit for product only or, if available, replacement for all defective items. You may return a defective product up to 14 days after you receive it. NO REFUNDS WILL BE AUTHORIZED AFTER 14 DAYS. Case lots must be returned in the original shipping carton with all individual items unopened. No partial returns will be accepted. All shipping costs for merchandise authorized by DirtCheapLNG to be returned to DirtCheapLNG shall be at the customer's expense, with the exception of defective or damaged merchandise. Please Note: Returns due to damage must be noted on the original carrier delivery Bill of Lading at time of delivery All returns require a Return Merchandise Authorization number (RMA#) which is good for 14 days. No returns will be accepted without an RMA#. This policy is strictly enforced.

Please call Customer Service at phone # 708/730-0100 or E-mail info@DirtCheapLNG.com to get a Return Merchandise Authorization number (RMA#).
The liability of DirtCheapLNG for losses or damages, arising out of any cause whatsoever, is limited to full refund of the purchase price or at our option, repair or replacement of the product(s). DirtCheapLNG shall not be liable for any consequential or incidental damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.


If you decide to return undamaged or non-defective products, you will be responsible for a 20% restocking fee. All orders shipped via UPS will be subject to UPS Intercept fees, including but not limited to address corrections and/or undeliverable shipments.


MSRP PRICING

The term MSRP is a traditional way of understanding the suggested selling price of a product in a regular retail store. MSRP is a selling guideline established by DirtCheapLNG.


 
TYPOGRAPHICAL ERRORS


The company is not responsible for typographical error or omissions relating to pricing, copy, images or application.



CUSTOMER QUOTES


DirtCheapLNG management and employees encourage feedback regarding the job we are doing to serve our customers. If you would like to submit a comment for inclusion in the quote boxes, send an email to info@DirtCheapLNG.com including:

Your full name(we will publicly display only your last initial).
Your city and state.
Your feedback or message.
Permission to use the quote on DirtCheapLNG.com.
Messages submitted to DirtCheapLNG for inclusion are posted only with the customer's permission and at the sole discretion of DirtCheapLNG management.
 
Policies last updated on Thursday, January 29, 2009.
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